Menu
Your Cart

Exchange and return policy

Exchange and return policy in the Suef store: In the event that you want to exchange or return the product or you no longer need it, please contact customer service, and we will replace it for you or refund your money, and the order data and order number are necessary to provide the return and exchange service, within 14 days from the date of purchase. We would also like to point out that damaged or used products cannot be returned. You can return or exchange your purchase according to the following conditions: *In the event that the order is canceled prior to delivery, the full purchase amount plus delivery fees will be refunded to the same credit card used within 7-14 working days. In the event that the order is returned or replaced after delivery, the purchase amount will be fully refunded to the same credit card used within 7-14 working days without refunding the delivery fee since the service has been used. *In the case of returning 1 + 1 or 2 + 1 offers, or a discount on the second pill, the entire offer set must be returned. *In case of returning offer items, the entire offer set items must be returned at their value at the time of offer. * The order number and data are important for providing the return and exchange service, within 14 days from the date of purchase. * Items must be in their original condition without change (such as color change or pieces) or damage. *If the order is canceled prior to delivery, the full purchase amount plus delivery charges will be refunded to the same credit card used within 7-14 working days. Attention, we strive in the Suef store to ensure the accuracy of the pictures and information of all products, but sometimes there is a change in the components or in the form of the external packaging from the manufacturer, and it is constantly updated in a way that does not affect the quality of the products. We also recommend that you read the warnings, precautions and method of use for all products prior to use and do not rely solely on the information provided on the site.
We use cookies and other similar technologies to improve your browsing experience and the functionality of our site. Privacy Policy.